RSA has officially opened its first platinum trading site, which it says will deepen its relationship with top brokers by facilitating face-to-face deals with its most senior underwriters, Insurancetimes.co.uk reported on Sunday.
RSA’s 15 most senior underwriters in the South East have moved to the site in Redhill, Surrey. They have been assigned to act as the main contact for each of the 22 key brokers RSA has identified as platinum.
“Our brokers are asking us for direct access to the real decision-makers who can make trading decisions there and then,” commercial managing director Jon Hancock told Insurance Times.
“What we’ll do is get personal with them. We have a standard set of products that we will tailor for them. We’ll have facilities, schemes and deals. Deals that we wouldn’t do with our other brokers.”
Hancock cited a £25,000 deal RSA signed on the spot with a broker on the third day of trading at Redhill, which had a soft launch last month.
“It’s really fast, because you know who to come to talk to and they’ve got the skills and capabilities to do it,” he said.
Brokers in the region – spanning Dover, Bournemouth and Watford – can arrange deals by phone and email, as well as meeting trading underwriters in person.
A third of the site has also been set aside for brokers to use as a flexible office space.
RSA plans to open a second trading centre in Leicester in the next six weeks, and a third in Edinburgh by early December.